Shipping policy

Shipping & Digital Delivery Policy

Thank you for shopping with Mshop.

Mshop primarily sells digital products, including ebooks, guides, templates, tools, prompts, and other downloadable resources. Because our products are delivered electronically, no physical shipping is required.

1. Digital Product Delivery

All Mshop digital products are delivered electronically after successful payment.

Depending on the product, you may receive your purchase through:

  • Instant download

  • Download link on the order confirmation page

  • Email containing your download link

  • Customer account access

  • Another electronic delivery method specified on the product page

2. Delivery Time

Most digital products are delivered immediately or within a few minutes after successful payment.

In some cases, delivery may be delayed due to:

  • Payment verification

  • Technical issues

  • Email delivery problems

  • Third-party service interruptions

  • Incorrect customer information

If you have not received your product within a reasonable period after completing your purchase, please contact us.

3. Email Delivery

Please make sure that the email address entered during checkout is correct.

If you cannot find your download email, please check:

  • Spam folder

  • Junk folder

  • Promotions folder

  • Updates folder

If you still cannot find your product, contact Mshop Customer Support.

4. Download Problems

If your download link does not work or the file cannot be accessed, please contact us at:

Email: [YOUR SUPPORT EMAIL]

Please provide your order number and the email address used during checkout so that we can locate your purchase and assist you.

5. No Physical Shipping

Mshop does not normally ship physical products.

Therefore:

  • No shipping charges apply to digital products.

  • No courier or tracking number will be provided.

  • No physical package will be delivered to your address.

  • Your billing or shipping address may be requested by the payment platform for transaction or verification purposes.

6. International Customers

Digital products can generally be accessed from locations where the product and payment service are available.

Because the products are delivered electronically, there are no international shipping charges or customs duties for digital delivery.

You are responsible for ensuring that your purchase and use of the product comply with the laws applicable to you.

7. Technical Issues

Mshop will make reasonable efforts to resolve legitimate technical problems preventing you from accessing a purchased product.

Depending on the situation, we may provide:

  • A new download link

  • A replacement file

  • Alternative access

  • Other reasonable technical assistance

8. Refunds Related to Delivery

If you paid for a product but did not receive access because of a technical or delivery problem, please contact us before requesting a refund.

We will first attempt to resolve the delivery issue.

For complete information about refunds, please see our Return & Refund Policy.

9. Contact Us

If you have questions about digital delivery or cannot access your purchase, contact:

Mshop Customer Support
Email: [priyanshuchaudhary328@gmail.com]
Contact: [8114240276]

Please include your order number when contacting us about a specific purchase.

Mshop